Obviously the Internet can be a rich source of contact information for sales professionals. Sometimes it can be too rich. Imagine calling on medical professionals in a large city, and finding the online yellow pages listing every doctor, dentist, surgeon, clinic, and more.
You can turn web page listings into useable contacts in your Desktop Sales Manager sales pipeline using contact information screen grabbers. These programs can do an incredible job of capturing the name/company/address/phone type contact information from web pages and converting it into a data file that imports nicely into Desktop Sales Manager, ACT, Salesforce, etc. An example is eGrabber, but there are LOTS of these type of programs. They are often an in-memory utility that is ready to grab contact information as comes across your web browser.